General
Questions
A: Absolutely not! Our catalog is just a sampling. We brand practically anything! Given enough time, we can even customize products for you. Reach out to our sales team to find all of your options!
A: We prefer vector files (.PDF, .AI, or .EPS). However, we can take non-vector files (.JPG), if necessary.
A: Decoration is the industry’s term for applying a logo or artwork to product(s). Artwork is the logo/design that you provide, or we create together. While we generally serve corporate businesses that typically want their items decorated, there isn’t a requirement to decorate the products we sell. Ask us about all the possibilities we have for non-branded goods.
A: You bet we do and we’re good at it. We have an in-house creative graphics team that will elevate your brand while always maintaining its integrity. Let’s start designing together!
A: All orders are processed through your Account Executive. Once you approve your order you will receive confirmation via email. At that point, your Account Management team will take care of your order and oversee your project’s success.
After initial details are confirmed, we will provide you with a digital proof showing how your logo will be applied to your product(s), including decoration method, location and size. Once the proof is approved, your team will submit the order to production. They will then manage the process from start to tracking to ensure everything goes smoothly, and that your order is created as it appeared on your proof and is shipped on time. Reach out to our sales team if you have any questions!
A: You bet! We ship all over the world.
A: Yes, we can!
A: It’s easy! We offer two types of stores: Premier or Pop Up. Next, meet with your rep to discuss the types of products you would like. Once you approve the proposal, we order the product and build your store.
A: Please send the information to sales@promocentric.com. Thanks for thinking of us!
A: We utilize our Web Stores for these programs and build them out to meet your needs. Some of the most popular are milestone gifting, anniversary acknowledgment, and wellness programs. Let’s talk about how you plan to acknowledge your team!
